Page 10 - February Banner 2018_Neat

Page 10 February 2018
B u s i n e s s news
Nor th County Now Has Pediatric
Ser vices
James Rada, Jr.
For years, Cindy Zeller
traveled to Frederick and
Columbia to help provide
quality healthcare to people
in those communities. That
all changed this year, when
she opened Brighter Futures
Pediatric and Lactation
Services in Woodsboro.
“I wanted to provide
pediatric care in the northern
part of the county, because
we don’t have pediatricians
up here,” Zeller said. Examination room at Cindy Zeller’s new practice, Brighter
Zeller is a licensed nurse
practitioner, who found her calling
in pediatric care. Nurse practitioners
are registered nurses with training
in sick care, plus advanced training
and education in the diagnosis and
treatment of illnesses.
“We have different credentials,
but we can do pretty much
everything doctors do,” Zeller said. and consultations on other medical
Indeed, some studies have shown
that nurse practitioners can do
about 80 percent of what doctors
do.
Zeller became a nurse in 1983,
and when she got a job in a
Frederick pediatric practice, she
realized that was what she wanted
to specialize in. She became a nurse
practitioner in 1994, working first
in Frederick and then in Columbia,
but she always wanted to provide
pediatric care closer to her home.
“I’d much rather come here to work,
where the services are needed, than
travel somewhere else.”
A big hold up was that Maryland
used to require a nurse practitioner
to have physician oversight in
order to see patients. The state
changed the law in 2015, allowing
The Catoctin Banner Newspaper
Courtesy Photo
Futures.
nurse practitioners to operate
independently.
In her new practice, Zeller sees
patients up to twenty-one years old.
She offers primary care, prevention
and wellness, school/sports
physicals, immunizations, newborn
exams, lactation consultations,
conditions.
“I want to be able to give my
patients more personal care,”
expressed Zeller.
Zeller started work on creating
her own practice last June. One
of the time-consuming tasks was
making sure she was credentialed
to work with different insurance
companies.
Brighter Futures offers walk-in
hours for acutely sick patients, but
everyone else should call for an
appointment.
Brighter Futures Pediatrics and
Lactation Services is located at
10200 Coppermine Road, Suite
101, Woodsboro, MD. For more
information, call 301-304-9390
or visit www.brighter-futures-
pediatrics.com.
www.TheCatoctinBanner.com
Total Vac Business Celebrates 30
Anniversar y in Waynesboro
Elizabeth Swindells
In honor Photo by Deb Abraham Spalding Sam goes
of its 30
th
anniversary, we
visited Total Vac
in Waynesboro,
Pennsylvania.
Total Vac’s
owner, Sam
Long, shared
some insight
about how
he got started
and how he
has continued
to stay in
business, despite
the changing
buying habits of
customers.
Sam is a Owner Sam Long, is shown in Total Vac, located in
Waynesboro- Waynesboro, Pennsylvania.
native. Back in
the seventies, he worked for Grove
Cranes. When the recession hit
in the early eighties, he was laid
off from the crane company. In
May of 1983, he answered a help
wanted ad. It turned out to be a
sales position for Kirby Vacuums.
He described himself as a blue jean,
t-shirt farm boy, who never dreamed
of selling vacuums. However, out of
necessity, he gave it a go. He went
door-to-door selling Kirby Vacuums
for five years prior to opening Total
Vac. To date, he has a total of thirty- models. Total Vac doesn’t just sell
five years in the vacuum business.
When Walmart opened, many
businesses closed. Small business
owners were afraid that they would
succumb to the retail giant. With
Walmart and Lowes within walking
distance of his shop, you know that
there has to be something special
that sets Sam apart from the big
superstores. That something is
the personalized experience. Sam
genuinely cares about his customers.
“You’ve just got to talk to people,
like I’m talking to you. The biggest
thing is you need to be honest
about things. I never believed in the
high pressure ‘you gotta sell it to
sell it’ approach. I was raised that
you just don’t cheat people and
take advantage of them. If people
like you and trust you, they will
believe you and you will sell your
product,” said Sam. “It’s not just
about making a buck. I care about
my people. That’s just how I run my
business.”
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th
above and
beyond to
ensure his
customers
are not only
satisfied, but
happy with
the product.
He wants to
make sure
that they can
use it and that
the product is
doing a good
job. There is
no such thing
as a dumb
question to
Sam. He is
happy to help,
and expressed
that he “has always believed in
helping people.”
Total Vac carries a very large
selection of vacuums from various
manufactures, including Titan,
Simplicity, Carpet Pros, Hoover,
Eureka, Bissell, and Miele. Among
those brands are more than fifty
models from which to choose.
Total Vac repairs and services
vacuums. In doing so, Sam houses
an eclectic inventory of repair
parts for different brands and
and service vacuums, they also sell
carpet extractors, hand vacs, carpet
cleaners, pet stain remover, and pet
hair lifters. Carpet shampoo units
are available for rental; central
vacuum systems are sold, installed,
and serviced by Total Vac.
In closing, we asked Sam what
his most memorable encounter was.
He couldn’t just pinpoint one single
moment. To him, great moments
happen daily. “What makes me happy,
what makes me feel good, is helping
people. I know I’m achieving my goal
of taking care of people. That’s what
makes the memorable experience.
Any time a customer leaves happy and
satisfied, it is a memorable experience
for all parties involved.”
Total Vac is located at 11113
Buchanan Trail East in Waynesboro.
Store hours are Mondays through
Fridays, 9:30 a.m.-7:00 p.m., and
Saturdays, from 9:00 a.m.-2:00 p.m.
You can reach Total Vac at 717-765-
4615.